All small business owners want both the best from their employees and the best for their employees. Because, let’s face it, a miserable employee is also miserable to work with. Perhaps you feel like, on paper, you’re doing all of the right things. You’re following the best practices when it comes to performance management and…
A Manager’s Work is Never Done
A manager’s job is perhaps the most difficult and demanding job in any organization. Recently a manager described his job as the place where expectations and actions met and were realized. He described his responsibility to be putting the owner’s expectations into action and ensuring realization of the company’s vision. Think about it. Without these important…
Best Foot Forward
Starting a new job is almost always a stressful time for new employees, as well as their managers and future work mates. An important question is who is responsible for making the transition a success? Of course the answer is all parties, but managers may have the most important role, and often they fail to…
One Size Fits All Management
“One size fits all” doesn’t work when it comes to managing people. People are, well, people with differing personalities, likes, dislikes, skills, genders, life experiences, and circumstances. It is no wonder managers and employees become frustrated with one another over such things as performance expectations, core values and culture. We’ve shared that nearly 80% of employee turnover…
Managing From the Back of the Bus
Dear Business Owner, If you want to know how your business is doing, ride in the back of the bus for several days. What might you see? You might see employees trying to do their best with inadequate equipment. You might see employees suffering under poor and burdensome management. You might see employees trying to…