Recently, a business owner mentioned that his employees were not doing so well. They lacked energy. Customer service was not what it needed to be. Things weren’t good at all. He indicated he had tried a number of solutions, including discussing the problem with his employees, but nothing was working.
Finally, he asked, “What’s the problem, they’re good employees; they have plenty of talent; what’s wrong, Bob? Do you have any suggestions?”
I said, “Yes, the next time you go to the men’s room and you’re washing your hands, look in the mirror and you may see the problem.”
Let’s be honest. This whole pandemic and the numerous issues attached to it may have gotten you down. You may not have the same zest you normally do. You may not actually be on the floor with the employees communicating with them. Somehow, they may have come to the conclusion you don’t care, and it’s showing up in their work.
Here are some thoughts:
Are you taking care of yourself? Remember, you were created mind, body and soul. Have you stopped exercising? Is your stamina dragging? Have you stopped reading helpful books and articles? Have you forgotten your spiritual life? A healthy you speaks good things to your employees. Maybe have a physical.
Have you checked your attitude? Are you almost always negative? If you’re negative, your nonverbals will show and they can be destructive. Remember the experts tell us that nearly 97% of the message travels nonverbally. Here’s an idea. Everyday before you begin work, take a pen and paper and write three things for which you’re thankful. Review them. Do this for a month and notice how your attitude changes for the good.
Smile more. It can actually make you feel better. MBWA – Manage By Walking Around. Walk around your workplace, and check in with your employees!
Find a business friend to meet with once a week. Use the meeting to encourage one another. Talk about your dreams and look for ways to help each other through tough challenges.
Restore Date Night…. Need I say more?
We’re Executive Advantage from Columbia, Missouri: Bob and Doris – The HR Experts. May we help? Before you forget, fill out the information below to get in touch with and set up a free meeting with Bob and Doris Scribner.