Can you tell if someone is upset with you even if they don’t speak a word? I can! We all respond to others communications whether spoken or nonverbal. Sometimes our responses are good but sometimes they’re not. Psychology books are filled with information regarding behavior reinforcement and its impact on performance. What I communicate in…
Is a Performance Management Problem an Employee Problem?
All small business owners want both the best from their employees and the best for their employees. Because, let’s face it, a miserable employee is also miserable to work with. Perhaps you feel like, on paper, you’re doing all of the right things. You’re following the best practices when it comes to performance management and…