Imagine a soccer game in which no one can agree on the rules and no wins are recorded. It’s no fun for the spectators or the players!
If you want success (and fun!) in your business, make sure the Rules of the Game are communicated to employees and The Score is kept up-to-date so everyone knows how things are progressing.
Here’s a great way to keep score.
The Template. Take a plain piece of paper, and turn it horizontally. Draw a line across the top of the paper, about one inch from the border. Next, draw two vertical lines dividing the paper into three equal areas. At the top of the first column, write “current performance”. At the top of the third column, write “expected performance”. At the top of the second column, write “the plan”.
The Employer’s Part. In column one, write exactly what is happening with regard to the job description, the performance goals, and policies and procedures. In the third column, write the expectation as it relates to the job description, the performance goals and policies and procedures.
The Employee’s Homework. In the middle column, the employee needs to develop the plan for getting from the current to the expected.
Try it and let us know how it works!