Did you know that an estimated 80% of the turnover in organizations is caused by poor management. That is a staggering figure when you stand back and contemplate it.
This is also an expensive matter, if you believe the DOL’s estimate that the cost of turnover is 1.5 times the annual salary of the person leaving the organization. If that estimate is correct, then replacing a $30,000 employee would be about $45,000.
My first inclination was to think a lack of training was the problem, after all, at Executive Advantage, we train managers. There are many new responsibilities involved in managing a group of employees. Training is an important part of the solution. So if it is possible to train managers to perform their new responsibilities, why are SHRM’s estimation of turnover so high? (After all, many organizations provide management training.)
I think I found part of the solution this morning while reading the 10th chapter of John. Many managers perform their jobs as hired hands rather than shepherds. These managers perform the basics, such as organizing, delegating, planning, evaluating and so on, but there is something very important missing. They don’t have a shepherd’s heart for their employees. Many managers when faced with difficult problems abdicate and leave the employees to fend for themselves. Great managers shepherd their employees. They stand and care for them even in the most difficult situations. Great managers can be trusted to be there for the employees.
So if SHRM’s estimate is accurate, there are many managers who don’t have the heart to manage. It has been my experience employees will do great things for managers who reach into their hearts and shepherd them rather than just managing.
We help find managers who have the heart to care for employees. Then we provide the training they need to succeed. Why not call us to discuss how we can help? Doris at (573) 554-2270, or fill out our contact form for a response back!