Have you ever undergone a physical? Do you keep up with maintenance on your vehicle like oil changes or new tires? Is your lawn manicured? Do you regularly cut your hair or brush your teeth? Undoubtedly! Numerous aspects of our lives necessitate regular maintenance, often on a daily basis. The same principle applies to human…
Is Self-Centeredness Killing Employee Engagement?
Relationships count. Maintaining a positive connectedness with employees is a very important leadership responsibility and a critical part of relationship building. Remember the Gallup Poll study on engagement and productivity? We as owners want our organizations to be great, but often forget the path to greatness flows through the hearts of our employees. I like…
Employee Relations – Inspiring Loyalty
Employees don’t leave organizations; they leave managers. I want to talk about the foundations of loyalty. But first I want to say that inspiring loyalty takes more than being nice to employees. It takes more than paying premium salaries to employees. It takes more than providing excellent benefits and bonuses and special parking and paid…
Is There A STAR In Your Future?
What’s your favorite interview question? Maybe it’s: “What are your current job responsibilities?” What questions do you ask to help find that perfect employee? Your answers to these two questions are critical to the success of your business or organization. Recruiting is one of your more important roles, because it is your opportunity to get…
The Value of Training
If your mama was like mine, she trained you. Sometimes it was intentional training; sometimes it was her consistent example. What Mom didn’t train in me, my first boss did. I can still remember that steely voice “See this and this? This was filed in the wrong place and the client missed out on a…
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