Article updated: 03.23.2026 Compensation is more than merely wage for work performed. While $$$ to pay the bills is important, an equally important element of compensation is job fulfillment. A few years back, I (Doris) had a memorable conversation with one of the housekeeping staff at the University of Missouri Hospital and Clinics. “Anna” is always…
Communication Matters More Than Ever
Not simply Communication, Common Sense Communication It seems our workplaces have been operating in a constant state of disruption, technological change, social upheaval, political polarization, a pandemic, hybrid work, and an always-on media cycle. Add social media to the mix, and it’s no surprise that emotions often show up before facts. But here’s the hard truth: workplaces are not social media, and employees at every level do not…
HR Landscape and Review: Let’s Get Physical!
Have you ever undergone a physical? Do you keep up with maintenance on your vehicle like oil changes or new tires? Is your lawn manicured? Do you regularly cut your hair or brush your teeth? Undoubtedly! Numerous aspects of our lives necessitate regular maintenance, often on a daily basis. The same principle applies to human…
Is Self-Centeredness Killing Employee Engagement?
Relationships count. Maintaining a positive connectedness with employees is a very important leadership responsibility and a critical part of relationship building. Remember the Gallup Poll study on engagement and productivity? We as owners want our organizations to be great, but often forget the path to greatness flows through the hearts of our employees. I like…
Employee Relations – Inspiring Loyalty
Employees don’t leave organizations; they leave managers. I want to talk about the foundations of loyalty. But first I want to say that inspiring loyalty takes more than being nice to employees. It takes more than paying premium salaries to employees. It takes more than providing excellent benefits and bonuses and special parking and paid…
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